Nannys house personalised wooden sign, christmas gift for nanny, bday gift for mum mom mam

$17.62 $20.72

Shipping to United States: $16.05

Nanny's house where cousins become best friends. A handmade plaque personalised with grandchildrens names. A gift that will be treasured forever.

The word nanny can be changed to suit just add a note at checkout- (EG Nanny and Grandad's House)

This plaque measures approx. 20cm by 10cm, handpainted in white with black calligraphy style writing. Finished with jute and two smaller hearts measuring 4 by 4cm each. The corners of the plaque have white resin flowers.

*IMPORTANT* please add a note when checking out with the names you would like on your hanging hearts.

Can come beautifully gift wrapped please upgrade at checkout, shipping upgrades available at checkout too.

These are completely handmade and all materials are sourced from within the UK.
Any questions please ask.

Much Love,


Is my item unique and really handmade?
Absolutely, yes!

Can my item be personalised?
Scroll back up just a little and the listing will let you know if it can be personalised, still unsure just pop me a message!

I can’t see where to write the personalised details i would like?
No worries! Etsy is a little confusing, but there is a ‘notes’ box at checkout where you can add all the personalised details! :D

Do you ship internationally?
Yes handmade in the UK, shipped all over the world! We also send everything tracked and signed for, for anywhere outside of the UK, so rest assured it’ll make its way safely to you!

I don’t have my tracking details?
Tracking details should be sent within 48 hours of your item being dispatched, they will be sent in a conversation here on etsy, cant find them- pop me a message!

Can i get a different colour?
Anything made from wood in my shop can be painted in any colour, just add a note at checkout!

Has my item been shipped yet?
You will always get a dispatch notification when your item has been shipped, please hold off messaging until you have received yours, as i am super duper busy making all your pretty orders.

How long will my item take to arrive?
It depends! But at checkout you will see our current turn around time, items take 1-3 business days in the UK once your dispatch email has been received. International shipping varies to the time of the year but generally between 5-15 days.

Shipping from United Kingdom

Processing time

1 business day

Estimated shipping times

  • United Kingdom : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

Request a cancellation within: 24 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Privacy policy for Heidi Louisa Creative

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom orders and personalisation such as family or childrens names), if you contact me directly or leave a note on your order with such information.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
I do not currently have a mailing list therefore you will not receieve emails from me at this time, but if in the future we gain a mailing list your consent is needed before any such emails are sent out to you.
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. this is currently Royal Mail and Hermes. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Heidi Providence, am the data controller of your personal information. If you have any questions or concerns, you may contact me at

Frequently Asked Questions

Custom and personalised orders

If you would like your item personalised please add a note when you check out or simply pop me a message with your requirements. Colour and wording can be changed. If you are unsure before placing an order send me a message i'll be happy to help.

Sizing details

All plaques and frame measurements are listed in their individual listings, if any information has been missed please feel free to message me.

Care instructions

All products by HeidiLouisaCreative are strictly NOT toys and should be kept out of reach due to small parts and choking hazards.
Keep all products dry and out of direct sunlight.

Gift wrapping and packaging

You can now add gift wrapping at checkout! A gift note will only be added to orders where gift wrapping has been purchases no invoice will be included in these orders.

Legal imprint